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Get ReadyGet StartedLearn MoreMultiple TopicsComputer TermsComputer NewsToolsIdentifying Hoaxes

Featured Resources

Frustrated Computer User

Computer Database (Collection)
Online subscription resources purchased by your library.  Find computer-related product introductions, news and reviews in areas such as hardware, software, electronics, engineering, communications and the application of technology.


Free for library patrons, this service offers over 70 self-paced online training courses in Microsoft Office, Adobe programs, web design, web development, mobile apps, Java, and more.  To take a course, click the “order now” button next to the course you would like to take. On the checkout form, select “webucator vouchers” as the method of payment.  Call or visit a librarian for a voucher code.

Gale Virtual Reference Library

Test Prep & College Readiness E-Books
No-hassle, no-wait e-book titles are available on a variety of subjects.  Just click and view on any computer or device.

Windows 10

Microsoft Windows 10 Support by Microsoft

Wi-Fi Sense FAQ by Microsoft

Troubleshooting Guide by Solvusoft

Windows 10 Guide by Cnet

Get Ready (new users)

New User Full Tutorial

Using a mouse

Using a keyboard

What is a computer? General | PC | Mac | iPad

What is a web browser? Internet Explorer | Firefox | Chrome | Safari

What is an operating system?

Windows 7 General | Video overview

Windows 8.1 General | Video overview

Mac OS X Mavericks

Mac OS X Mountain Lion

Mac OS X Lion

Get Started (can use mouse and keyboard)

Intro to the internet: Internet 101 | Internet basics | Navigating a website | Basic search | Search better

Intro to Email
A collection of lessons shorter than 5 minutes each from beginners.

Evaluating Web Pages
Learn how to quickly find what you need to know about a web page and use a checklist to evaluate whether the website can be trusted.

Assessing the Credibility of Online Sources
A quick guide to help you judge the credibility of websites.

Learn More

Microsoft Office (Word, Excel, etc.): Getting Started | Full Courses | How to do individual tasks

Facebook for Beginners – Mashable

Twitter for Beginners – Mashable

OverDrive (downloading free e-books, audiobooks, and video from the library)

Device Simulator – Verizon
Interactive tutorials for any device (tablet or smartphone) supported by Verizon.

Code Academy
Fun exercises to help you learn to write code for building websites, games, apps, and more!

Multiple Topics

Collection of resources from NY State libraries
Contains many of the articles above and more!

A variety of resources for both new and seasoned users.

Digital Literacy in New York
Basic skills courses in multiple languages.
Contains many of the articles above and more!

Good Tutorials
Software, website building and photography tutorials.

Microsoft Digital Literacy
Choose from basic (using a mouse or keyboard), standard (internet, Microsoft Office, Windows, Security/Privacy), or Advanced (building apps, creating resumes, email, social networking) curriculum.  All courses are free.

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Computer Terms The Internet Dictionary
A glossary with definitions of online terminology and words.

An online dictionary for computer and Internet terms.

Definitions for computer and Internet terms.

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Computer News

Computer Database
Subscription content including articles from popular magazines and journals. Brought to you by NOVEL.
Information, tips, fixes, workarounds, and answers for Microsoft Windows.

Tech news, reviews, and downloads.

A magazine for Macintosh users. Features product evaluations and instructional content.

PC World
A computer magazine with many product reviews and comparisons.

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All Over Albany – Wi-Fi Hotspots
Handy map of WiFi locations in the Capital Region.
Free instructions, tools and downloads for hardware / software recovery and updates. For intermediate to advanced users.

CD Recovery Toolbox
Recover files from damaged or corrupted CD/DVD/HD DVD/Blu-Ray disks (free).
Want to upgrade your memory to speed up your computer, but don’t know which kind to buy? Crucial has two different tools to help you find compatible memory upgrades for your system. Please note, this page is about RAM memory, not storage memory.

Document Sharing: DropboxDropSendGoogle DocsOneDrive
Use these sites to store documents and media “in the cloud” and share with whomever you select. Most offer a free account with limited space, with the option to purchase more.

Automatically scan license agreements for interesting words an phrases. Discover potentially hidden behavior about the software you would like to install.

Identify which program can open a file. For example, .pdf files can be opened in Adobe Reader, Nitro Reader, Foxit, etc.

Online Converter
Universal file format converter for audio, video, image, document, and e-book files. No software download required. 100MB file size limit.

Symantec Security Response
Computer virus threats, security advisories, and hoax information.

Convert a long link into a short link. Short links are helpful when working with a limited number of characters, such as with Twitter or text messages.

Universal conversion site. Converts all of the formats listed above, plus CAD and compressed files. Supports download and conversion of online objects using URLs. This site also features options to send and manage large files.

Identifying Hoaxes

Did you ever receive an email or hear a story you weren’t sure you could trust? Check these sites to see if it is a scam.

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