Today's Hours 1PM - 5PM

Book a Librarian

In lieu of computer classes, we now offer appointments for individual assistance with a trained information professional.  If you are not an East Greenbush/Schodack resident, or you would prefer to view tutorials and online training resources, try our Computers & Internet page.

Suggested SessionsRequest an Appointment

Frequently Asked Questions:

How long are the sessions? Approximately 30 minutes.

Can I sign up for an immediate appointment?  We ask for at least 2 business days notice to ensure librarian availability.

Who is eligible to schedule an appointment?  East Greenbush/Schodack resident cardholders in good standing may book appointments.

How often may I use the service?  Limit 2 appointments per month, per patron/business.

What kind of help do you provide? We can get you started with basic computer skills, help you learn about a new device, give you a tour of a library, or assist you with a specific issue.  We have compiled a list of suggested sessions if you need guidance.

Is there any kind of help I can’t get?  We cannot offer advice (e.g., medical, legal, investment) except to advise users of reputable sources of evaluative information.  In addition, we cannot type or proofread your document, cover letter, resume, etc.  Please note that these sessions are meant to be instructional only.  Our mission is to give you the tools necessary to complete your project.

How do I book an appointment?  Please fill out this online form or call the Reference Desk at (477-7476 option 4).

When are appointments available?  Appointments are available Monday through Friday.  We will do our best to accommodate your first choice of date and time.  Please allow at least 2 business days for us to arrange an appointment.

What if I can’t make my appointment?  Please be considerate and call the Reference Desk (477-7476, option 4) to cancel if you are unable to make your appointment.

Where do I check in for my appointment?  Check in with the librarian at the Reference Desk for your appointment.

Who will be assisting me?  Depending on your information needs, we will match you with the librarian best able to help.

Who provides the devices?  It depends.  If you would like general assistance or instruction from the suggested list, the library can provide a laptop or, in some cases, other types of devices.  If you have needs specific to a program, operating system, or device you own (such as a smartphone or e-reader), please bring your own laptop or device.

Are there other ways to get help from a librarian?  Absolutely!  Call or stop by the Reference Desk (477-7476 option 4) anytime we are open.  Or, you can submit an email request using our Contact Form.

Suggested Sessions:

Each bullet point is a separate session, grouped by subject.

Welcome to Your Library

  • Library Orientation – tour of building
  • Library Orientation – tour of website
  • Library Orientation – more online resources

 Using the Library Online

  • Downloading E-books from Your Library
  • Downloading Audiobooks from Your Library
  • Learn to Use Your Library Account to Search and Request Items
  • Using Special Research Tools
  • Learn a Language Online for Free

 Research

  • Finding Credible/Scholarly Information Online
  • Google Power Search
  • Using Special Research Tools

 Basic Computer Skills

  • Basic Computer Tutorial
  • Mouse Skills
  • Managing Files and Folders
  • Internet Safety
  • Finding Credible/Scholarly Information Online
  • Set Up an Email Account
  • Intro to Facebook
  • Intro to Twitter
  • Intro to Microsoft Word


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